Frequently Asked Questions

It's simple: fill out our online form with your watch details and photos, our team reviews your submission and contacts you with a competitive offer, and if you accept, we arrange either an in-person meeting or you send us the watch by mail.

Not at all. Our evaluations are completely free and without any obligation. If our offer doesn't meet your expectations, there is absolutely no pressure to proceed.

We specialize in Rolex, Patek Philippe, Audemars Piguet, Richard Mille, and Cartier. We also consider other premium Swiss brands on a case-by-case basis. If you're unsure, submit your watch details and our team will let you know.

Our team analyzes several factors including the model, condition, year of production, market demand, and whether the original box and papers are included. We monitor current market trends to ensure our offer is competitive.

Yes, we purchase watches with or without the original box and papers. While having the complete set typically increases the value, many sought-after models retain excellent value regardless.

After you submit your form, our team typically reviews your watch details and contacts you with an offer within 24 to 48 hours.

Absolutely. We welcome in-person meetings at our location. It's a great option if you prefer a face-to-face transaction. We'll arrange a convenient time for you to visit.

Yes. If an in-person visit isn't convenient, you can send your watch to us by mail. We'll provide you with all the details and instructions to ensure your watch reaches us safely.

Once we receive your watch, our team verifies the condition and authenticity to confirm the offer. This verification is usually completed quickly, and we'll contact you to finalize the transaction.

Once the watch is verified and the offer is confirmed, payment is processed promptly. The exact timing depends on the payment method chosen.

No. The offer we present is the exact amount you receive. There are no hidden fees, commissions, or deductions of any kind.

We offer several convenient payment options. The specific methods available will be discussed with you when we present our offer, so we can accommodate your preference.